Find answers to common questions about shopping with NJO Foundation Africa.
Once your order has been shipped, you will receive an email with your tracking number. You can also track your order anytime by visiting our Order Tracking page and entering your order number (starts with "NJO-").
We accept Credit/Debit cards (Visa, Mastercard), M-Pesa, and PayPal. All payments are processed securely with SSL encryption to protect your financial information.
East Africa (Uganda, Kenya, Tanzania): 3-5 business days
Rest of Africa: 5-10 business days
International: 7-14 business days
Shipping fees are calculated per destination and shown clearly at checkout before you pay.
Yes! We accept returns within 14 days of delivery for items in their original condition. To initiate a return, please contact us at shop@njofoundationafrica.org with your order number and reason for return.
100% of profits from the NJO Foundation Africa shop go directly to our charitable programs, including education support, clean water projects, child sponsorship, and women empowerment initiatives across Uganda and Africa.
Yes, we ship to most countries worldwide. Shipping costs vary by destination and are calculated per country. You can see the exact shipping cost for your country during checkout.
