Privacy Policy

Our Commitment to Your Privacy

NJO Foundation Africa, a registered non-profit organization in Uganda, operates the NJO Foundation Africa Shop. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you browse our shop, place an order, create an account or subscribe to our newsletter. Every purchase you make supports the women artisans who handcraft our products and the community programs they fund. By using our shop, you consent to the practices described in this policy.

Information We Collect

Personal Information

Order Information: Name, billing and shipping address, email, phone number and order history

Account Information: The email address and password you choose when you register with us

Payment Information: Payment card details, which are collected and processed securely by our payment providers

Newsletter Data: Your email address when you join our newsletter

Non-Personal Information

Usage Data: Information about how you use our shop, such as pages visited, products viewed and time spent on the site

Technical Information: IP addresses, browser type, operating system and other technical details collected through cookies and similar technologies

How We Use Your Information

Order Processing

Process and fulfill your orders and payments
Arrange shipping and delivery of your purchases
Send order confirmations, dispatch and delivery updates

Communication

Send our newsletter if you subscribe
Respond to your questions and support requests
Update you on order or product issues

Improvement

Improve our products and shop experience
Understand how visitors use our shop
Keep records required by law

Security & Fraud Prevention

Prevent fraud, misuse and unauthorized access
Verify payments and protect your account
Comply with our legal obligations

Information Sharing & Disclosure

Data Security

Encryption Technology

Access Controls

Secure Data Storage

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure and we cannot guarantee absolute security.

Your Rights & Choices

Access & Correction

You can review and correct the personal information we hold about you, including your account and order details.

Unsubscribe

You can opt out of our newsletter at any time by using the unsubscribe link in any email we send or by contacting us.

Data Deletion

You may request the deletion of your personal information and account to the extent permitted by law.

Cookies & Tracking

Our shop uses cookies and similar technologies to keep your cart working, remember your preferences, and gather usage data to improve your experience. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect features such as your shopping cart.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at shop@njofoundationafrica.org.

Thank you for trusting us with your information. When you shop with us, every purchase supports the women artisans who handcraft our products and the communities they call home.